Country Kennel - Dog Boarding Kennel
Daily Office Schedule

Our main focus of any particular day is strictly on the guests/pets/schedule we have for that day and at that time.  We ask our customers to understand that being available for dropping off or picking up of any pet(s) is in actuality only a very small fraction of our daily requirements and responsibilities.

Many boarding activities such as dog walking/playtime, grooming, and yard maintenance are time consuming activities and may require holding our attention for a
lengthy period of time.  Scheduling appointments allows us to spend less time anticipating arrivals and more time efficiently and productively completing daily kennel tasks.

We offer a block schedule with a set of morning, lunch, and afternoon hours each day to make an appointment for arrivals and check outs. You are not required to schedule a specific time, but rather a specific block. 

Example: If you estimate a drop off time of 10:00 AM, you would schedule the morning block.  Doing so would allow you to be a little earlier or later than expected without having to change your appointment. (Please note that the kennel is closed between 1:00PM - 3:30PM daily)  

Day
Morning
Lunch
Afternoon
Monday
8:00AM-11:00AM
11:00AM-
1:00PM
3:30PM-
5:00PM
Tuesday
8:00AM-11:00AM
11:00AM-
1:00PM
3:30PM-
5:00PM
Wednesday
8:00AM-11:00AM
11:00AM-
1:00PM
3:30PM-
5:00PM
Thursday
8:00AM-11:00AM
11:00AM-
1:00PM
3:30PM-
5:00PM
Friday
8:00AM-11:00AM
11:00AM-
1:00PM
3:30PM-
5:00PM
Saturday
    **Call For 
  Availability**

Sunday
8:00AM-10:30AM
--Closed--
  3:30PM-
5:00PM
 
Calling in advance of any arrival or checkout is always appreciated!  If you need to change any previously discussed block appointment, please call the
office @ 413-243-3137 to make alternate arrangements. Thank you in advance for being understanding
and working with us!!


Scheduling Guidelines

  • Scheduling a specific block appointment is not required at the time of booking a reservation.


  • All reservations will be verified 24-48 hours prior to checking in via text, email, or phone.  At that time a specific block appointment will be scheduled.


  • If your schedule changes and you need to change a block appointment, please call the office with enough advance notice for us to accommodate you properly. 


  • Failing to notify us or last minute notification of a block change may result in us having to "bump" your appointment to the end of the day into our afternoon block of 3:30PM - 5:00PM.


  • Any special arrangements needed before we open at 8:00AM, during our closed afternoon office hours of 1:00PM - 3:30PM, or after our normal end of day closing at 5:00PM are asked to be requested with as much prior notification as possible.  

We understand that life happens, things change, and plans get altered. We simply ask for the same consideration as our daily schedule revolves around the schedule of any and all boarders we have for that particular day.  Failing to give proper notification or no notice at all may result in a fee based upon the circumstances and details of the situation.